Contact

💬 Contact Us

We’re here to help!

If you have any questions about your order, downloads, or our products, our team is ready to assist. Reach out using the details below, and we’ll get back to you as quickly as possible.

📇 Business Information
Business Name: Coollly
Address: No. 18 Wassan Yari Street, Romi New Extension, Kaduna, 800347, Nigeria
Phone: +234 901 487 8169
Email: contact@coollly.com

🕒 Customer Support Hours

  • Monday – Friday: 9:00 AM – 6:00 PM (EST)

  • Saturday: 10:00 AM – 4:00 PM (EST)

  • Sunday: Closed

We aim to respond to all inquiries within 24–48 business hours.

🔄 Returns & Order Issues
Need help with an order or a download? Please email us with:

  • Your full name

  • Order number

  • Description of the issue

  • Screenshots or proof (if applicable)

Our team will review your request and provide instructions to resolve it quickly.