Privacy policy

Privacy Policy

Last Updated: March 6, 2026

Coollly operates this website and store to provide you with a smooth and secure shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

By using our website, you agree to the terms outlined in this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information:

- Contact Information: Name, email address, phone number, shipping and billing address
- Payment Information: Payment details processed securely through third-party providers (we do not store full card details)
- Order Information: Products purchased, order history, and transaction details
- Device Information: IP address, browser type, and device identifiers
- Usage Data: Pages visited, time spent on site, and interactions

How We Use Your Information

We use your information to:

- Process and deliver your orders
- Communicate with you about your order or inquiries
- Provide customer support
- Improve our website and services
- Prevent fraud and ensure security
- Send marketing communications (only if you opt in)

Sharing Your Information

We only share your information with trusted third parties when necessary, including:

- Payment processors (to securely complete transactions)
- Shipping and logistics partners (to deliver your order)
- Service providers (such as website hosting and analytics tools)

We do not sell or rent your personal information.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

- Improve your browsing experience
- Analyze website traffic
- Support marketing and advertising efforts

You can disable cookies through your browser settings.

Advertising

We may use third-party advertising services such as Google Ads to display relevant advertisements. These services may use cookies to show ads based on your previous interactions with our website.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

Coollly
No. 18 Wassan Yari Street,
Romi New Extension,
Kaduna, Kaduna State, 800347, Nigeria

Email: contact@coollly.com